Incidents | Orca Incidents reported on status page for Orca https://status.orcadb.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/aedc37ba5f3dd3e90fc5a2863452004d.png Incidents | Orca https://status.orcadb.ai/ en Website is down https://status.orcadb.ai/incident/793050 Tue, 23 Dec 2025 14:35:15 -0000 https://status.orcadb.ai/incident/793050#6b538812296fda498d00dc4a02daad4963321146226f29cfcf304de800878939 Website recovered. Website is down https://status.orcadb.ai/incident/793050 Tue, 23 Dec 2025 14:23:46 -0000 https://status.orcadb.ai/incident/793050#c7a8a096df912e54f06d9c5e505c44ad1815bfeb516ffb187c9bcc8f0a792340 Website went down. API is down https://status.orcadb.ai/incident/783789 Wed, 10 Dec 2025 14:30:10 -0000 https://status.orcadb.ai/incident/783789#80c79d6ee606ea28ac86f11f9aa0fe7b9f0e66efb2a5d3c919b09c93c5d1edf4 API recovered. API is down https://status.orcadb.ai/incident/783789 Wed, 10 Dec 2025 14:20:37 -0000 https://status.orcadb.ai/incident/783789#e8f3a9622403377541b2f54f426beef76de20e9f42023b2976d67db6ef69fea3 API went down. Website is down https://status.orcadb.ai/incident/780517 Fri, 05 Dec 2025 09:17:18 -0000 https://status.orcadb.ai/incident/780517#e5ad579703bf1818497416f8cff0249da7a5340fb2abcee217042c218bf25bb9 Website recovered. Website is down https://status.orcadb.ai/incident/780517 Fri, 05 Dec 2025 09:03:13 -0000 https://status.orcadb.ai/incident/780517#e8342e7842587e417f98a6ea5b478c2b3791a83bd967def2c73523a880b9a8a5 Website went down. Some services are down https://status.orcadb.ai/incident/771180 Thu, 20 Nov 2025 20:46:00 -0000 https://status.orcadb.ai/incident/771180#da4e6538324d28f33ec233f689e467e6bbab83744e05eb59fb3e8252f5a61d62 Services are operational again, we are looking into mitigating the root cause Some services are down https://status.orcadb.ai/incident/771180 Thu, 20 Nov 2025 20:22:00 -0000 https://status.orcadb.ai/incident/771180#89767bf3458a4dfb382fd8f898bdd8b6528ee2002c3245428cc99deca7b3bf7a We are experiencing issues with telemetry storage in the database which is preventing any predictions right now Inserts broken on existing memorysets https://status.orcadb.ai/incident/747588 Tue, 21 Oct 2025 11:54:00 -0000 https://status.orcadb.ai/incident/747588#169259f567682f13695f94756d7ff482005d1e10d3b8cd17226d21643ea87297 All services have been restored Inserts broken on existing memorysets https://status.orcadb.ai/incident/747588 Tue, 21 Oct 2025 11:54:00 -0000 https://status.orcadb.ai/incident/747588#169259f567682f13695f94756d7ff482005d1e10d3b8cd17226d21643ea87297 All services have been restored Inserts broken on existing memorysets https://status.orcadb.ai/incident/747588 Mon, 20 Oct 2025 17:54:00 -0000 https://status.orcadb.ai/incident/747588#19cf4a143e7297d19f6c95452700433e0f7f9fd917283de6130ae8d7d73180a9 Inserts into existing memorysets don't work because of a backward incompatible change to the API. We have identified the root cause and are working on a fix. Inserts broken on existing memorysets https://status.orcadb.ai/incident/747588 Mon, 20 Oct 2025 17:54:00 -0000 https://status.orcadb.ai/incident/747588#19cf4a143e7297d19f6c95452700433e0f7f9fd917283de6130ae8d7d73180a9 Inserts into existing memorysets don't work because of a backward incompatible change to the API. We have identified the root cause and are working on a fix. Predictions are temporarily unavailable https://status.orcadb.ai/incident/745514 Fri, 17 Oct 2025 21:25:00 -0000 https://status.orcadb.ai/incident/745514#14bde6a5a200e3def816c24ce3f01f7aba1be14ceb1fcb6684530b1e2fa2c523 The root cause has been fixed and the issue has been verified. Predictions are temporarily unavailable https://status.orcadb.ai/incident/745514 Fri, 17 Oct 2025 21:25:00 -0000 https://status.orcadb.ai/incident/745514#14bde6a5a200e3def816c24ce3f01f7aba1be14ceb1fcb6684530b1e2fa2c523 The root cause has been fixed and the issue has been verified. Predictions are temporarily unavailable https://status.orcadb.ai/incident/745514 Fri, 17 Oct 2025 17:12:00 -0000 https://status.orcadb.ai/incident/745514#cc23cee6dcd4fe321abe961702f65ebd785274370f74ab4eeade7ec16e1d7238 Predictions are working again for now, we are working on resolving the root cause Predictions are temporarily unavailable https://status.orcadb.ai/incident/745514 Fri, 17 Oct 2025 17:12:00 -0000 https://status.orcadb.ai/incident/745514#cc23cee6dcd4fe321abe961702f65ebd785274370f74ab4eeade7ec16e1d7238 Predictions are working again for now, we are working on resolving the root cause Predictions are temporarily unavailable https://status.orcadb.ai/incident/745514 Fri, 17 Oct 2025 16:27:00 -0000 https://status.orcadb.ai/incident/745514#07d414b90aa8415b497dcdce28e74a8bd74e561d20031e208ca406f4fbbba1a7 Predictions are currently unavailable because the pods lost connection to the gpu Predictions are temporarily unavailable https://status.orcadb.ai/incident/745514 Fri, 17 Oct 2025 16:27:00 -0000 https://status.orcadb.ai/incident/745514#07d414b90aa8415b497dcdce28e74a8bd74e561d20031e208ca406f4fbbba1a7 Predictions are currently unavailable because the pods lost connection to the gpu No production impact https://status.orcadb.ai/incident/728818 Mon, 22 Sep 2025 14:14:00 -0000 https://status.orcadb.ai/incident/728818#a2f114deddf2a455428fa521dae5ddb5e40c327617e222a32be6dd5d92e898c2 There is no production impact we are just experiencing an issue with the healthcheck endpoint related to a malformed datetime string that will be resolved soon Healthcheck issues with no production impact https://status.orcadb.ai/incident/728806 Mon, 22 Sep 2025 14:01:00 -0000 https://status.orcadb.ai/incident/728806#53bc006aee37468bee406dec41c4c33a55f5d922e4a9ac07da279d66320ceb64 There is no production impact we are just experiencing an issue with the healthcheck endpoint related to a malformed datetime string that will be resolved soon Kubernetes Maintenance https://status.orcadb.ai/incident/726028 Sun, 21 Sep 2025 21:00:00 -0000 https://status.orcadb.ai/incident/726028#70c5c37804e24f5fbe46c6aa92922b55d4d9639c3c0d4630b2d560308bbe743f Maintenance completed Kubernetes Maintenance https://status.orcadb.ai/incident/726028 Sun, 21 Sep 2025 21:00:00 -0000 https://status.orcadb.ai/incident/726028#70c5c37804e24f5fbe46c6aa92922b55d4d9639c3c0d4630b2d560308bbe743f Maintenance completed Kubernetes Maintenance https://status.orcadb.ai/incident/726028 Sun, 21 Sep 2025 19:00:00 -0000 https://status.orcadb.ai/incident/726028#bf160a8bcab3f57abbae0bdcf680cdf477f1a861dbed7f18347d4e0f5c6220c8 Upgrade CUDA drivers of Kubernetes Clusters Kubernetes Maintenance https://status.orcadb.ai/incident/726028 Sun, 21 Sep 2025 19:00:00 -0000 https://status.orcadb.ai/incident/726028#bf160a8bcab3f57abbae0bdcf680cdf477f1a861dbed7f18347d4e0f5c6220c8 Upgrade CUDA drivers of Kubernetes Clusters Database Maintenance https://status.orcadb.ai/incident/723302 Mon, 15 Sep 2025 02:30:09 -0000 https://status.orcadb.ai/incident/723302#63bdec1629e47ae4be8258ac1b3007d94b251e46f9aade3fb3c8712e8dfb0252 Maintenance completed Database Maintenance https://status.orcadb.ai/incident/723302 Mon, 15 Sep 2025 02:30:09 -0000 https://status.orcadb.ai/incident/723302#63bdec1629e47ae4be8258ac1b3007d94b251e46f9aade3fb3c8712e8dfb0252 Maintenance completed Database Maintenance https://status.orcadb.ai/incident/723302 Mon, 15 Sep 2025 02:00:09 -0000 https://status.orcadb.ai/incident/723302#36137604c43ec24c1a3e50bf73acc734a31594068597b73f16e16bda09c8c9e6 Scheduled maintenance on the GCP Cloud SQL databases that back our services Database Maintenance https://status.orcadb.ai/incident/723302 Mon, 15 Sep 2025 02:00:09 -0000 https://status.orcadb.ai/incident/723302#36137604c43ec24c1a3e50bf73acc734a31594068597b73f16e16bda09c8c9e6 Scheduled maintenance on the GCP Cloud SQL databases that back our services App and API are down https://status.orcadb.ai/incident/724196 Sun, 14 Sep 2025 21:32:57 -0000 https://status.orcadb.ai/incident/724196#6467df01aac789a58fd7927f52bdc2dc046960f2170721ce5cbd4080f565db0c App recovered. App and API are down https://status.orcadb.ai/incident/724196 Sun, 14 Sep 2025 21:31:45 -0000 https://status.orcadb.ai/incident/724196#0d57ca8227dfa0413af8ae3406f3f83f31107fee5197fecfd68a223b06007ce6 API recovered. App and API are down https://status.orcadb.ai/incident/724196 Sun, 14 Sep 2025 21:28:58 -0000 https://status.orcadb.ai/incident/724196#d19f711bb73ca41e21d901d1fe62fcfba17b1d77db92125364ac5e51a5fffa6b API went down. App and API are down https://status.orcadb.ai/incident/724196 Sun, 14 Sep 2025 21:26:55 -0000 https://status.orcadb.ai/incident/724196#3de5ba7b41fe159f32aa4a760600abc46e1ca2f684d2151bd5c993b66ebb7295 App went down.